Dear Ms. Billings,
I write in response to your ad seeking and experienced Technical Support Representative at BTS Computers. As a highly competent Technical Support Representative, I would bring a service-focused and hard-working attitude to this role.
In my current position, I maintain an efficient and high-performing attitude while providing consumer technical support services for business and individuals clients. I have knack for problem solving and work well independently and with little oversight. I am organized, proactive, and committed to quality.
I am a self-starter and excel at telephone support, documentation, and relationship management. I am familiar with diverse PC systems and support protocols, and learn new procedures quickly. As a part of the team at BTS Computers, I hope to support and enhance your customer service goals.
My resume and references are attached. Please feel free to contact me at you earliest convenience.
Sincerely,
[Your Name]
